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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes.The products in the pictures will be sent to you.

Where can I view my sales receipt?

When you place an order, information will be sent to you by e-mail.Please check your spam box.

When the products are delivered to the cargo, you will be sent a tracking number.

How can I return an item?

The following conditions must be met: 

1. Items must be returned within 45 days after the purchase date.

2. Items must be unworn, undamaged and in original packaging.


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What is your shipping policy?

We provide free shipping for orders over $49.00 (standard) to the US! Currently, LIFEEN needs 1-3 days for preparing your order. Our current delivery estimate is 7-15 days.

Due to the peak sale season, we're processing more orders than usual, which may be reflected in our delivery time. We wish for your kindness and understanding.

 

Note:

Shipping Guarantee is optional when you checkout. It offers premium protection and safety for your valuable items during international shipping. We'll reship your package at no extra charge or make a full refund to you if it's reported lost.

Do you have any promotions now?

For the most up-to-date information on promotions and sales, please refer to our main home page via LIFEEN.com.

Be the first to know about our sales, giveaways, collection drops + more by making sure you are able to receive emails and push notifications from LIFEEN.

INFORMATION ABOUT US

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